Slide Commerce Cloud Read more Transform consumer experience at speed with the most scalable and future-proof platform for eCommerce

Salesforce Commerce Cloud is the world’s #1 eCommerce CRM, giving retailers the tools they need to work better, faster, and smarter. With Commerce Cloud, you can use data and intelligence to put your products at customers’ fingertips, wherever they are.

Slide Commerce Cloud Read more Transform consumer experience at speed with the most scalable and future-proof platform for eCommerce.

Commerce Cloud is the world’s #1 eCommerce CRM, giving retailers the tools they need to work better, faster, and smarter. With Commerce Cloud, you can use data to put your products at customers’ fingertips, wherever they are.

B2C eCommerce platform

Curious to know how you can create a personalized experience for each customer who reaches your website?

Salesforce's eCommerce platform helps you launch personalized and engaging experiences for every customer. Displays products like those they have searched for in the past, lead them to the products they love, and give them an agile platform that incorporates a responsive data-driven design. With Commerce Cloud from Salesforce, you will offer seamless experiences on any mobile device, wherever your customers are.

B2B eCommerce platform

Create personalized and unified experiences, start selling online faster and more efficiently.

The eCommerce platform for B2B companies from Salesforce helps you launch new digital channels faster to drive growth in your business. Adapt your business to the new digital requirements of the market and offer your customers the products they need in just a few clicks. Build a future-proof business model through self-service digital experiences that help reduce your costs and optimize your sales strategy.

Commerce Cloud for B2C

 


Commerce Cloud for B2B

 

Order Management - Automated, scaled, improved


01

Automated workflows

Create automated workflows to confirm orders and issue invoices based on internal processes. Build stocks based on supply chain workflows and the needs of your stores. Access real-time information on available stocks, costs, or other valuable data about your business. Provide your employees with the tools they need to supply quickly and easily, depending on the needs of each location or store. At the same time, allow your customers to choose the location from which they want to pick up the order, whether it's home delivery, showroom pickup, stores, or warehouses.

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02

Self-service commerce

Customers appreciate when they have the power to decide how the order is delivered or how their preferred products can be paid. Customers also prefer to have full control when it comes to customer service or product return. Streamline return or service processes, refunds, or other exchanges through order actions that customers can make at any time. Give them access to up-to-date information about their orders using self-service tools for tracking or modifying orders.

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03

#1 CRM in the world for eCommerce, Sales, Marketing or Service

Benefit from the capabilities of all Salesforce products and access unified and correlated customer information from marketing, service, sales, or eCommerce. Create automated workflows across all departments and streamline the work of all your teams. Build a 360-degree image of each client and visualize each interaction he or she has had with greater transparency.

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Clients

 

Our success

Slide ,, The choice of our partners was clear. Next Consult is a company that is not only a Salesforce GOLD partner but also a company with extensive experience in the field of management consulting. They understand IT and business. Svetla Nestorova Chairman of the Management Board
and CEO of Bulstrad Life part of Vienna Insurance Group
Slide ,, We tried to see where we are at in terms of benchmarking against the best practices. Thanks to the analysis that Next Consult provided us with, we could see how far behind we actually are.'
It was super important for us to find a partner that is not only good in the technical things but also understand the business and sales processes
Miroslav Slavov Sales Manager for Western Bulgaria, Bultex 99
Slide ,, I expected the "typical" IT experts to come and start showing us complex systems and incomprehensible codes. And Next Consult came and talked about business. And that impressed us a lot Vladimir Dichev CEO of CEZ Trade Slide ,, Our partnership with Next Consult has allowed us to completely refresh the company organization, forgetting the old way of working and turning to a management system that is up-to-date and responds to today's growth requirements. Valentina Tsoneva Finance Director of Economedia Slide ,, The proven experience of Next Consult and the big number of successful projects are very important to us because we cannot risk any delay or bad work ethic. The fact that you have a partner that is as customer-oriented as you are, gives you significant assurance. Dimitar Ivanov VEGA Medical