Salesforce Commerce Cloud is the world’s #1 eCommerce CRM, giving retailers the tools they need to work better, faster, and smarter. With Commerce Cloud, you can use data and intelligence to put your products at customers’ fingertips, wherever they are.
Commerce Cloud is the world’s #1 eCommerce CRM, giving retailers the tools they need to work better, faster, and smarter. With Commerce Cloud, you can use data to put your products at customers’ fingertips, wherever they are.
B2C eCommerce platform
Curious to know how you can create a personalized experience for each customer who reaches your website?
Salesforce's eCommerce platform helps you launch personalized and engaging experiences for every customer. Displays products like those they have searched for in the past, lead them to the products they love, and give them an agile platform that incorporates a responsive data-driven design. With Commerce Cloud from Salesforce, you will offer seamless experiences on any mobile device, wherever your customers are.
B2B eCommerce platform
Create personalized and unified experiences, start selling online faster and more efficiently.
The eCommerce platform for B2B companies from Salesforce helps you launch new digital channels faster to drive growth in your business. Adapt your business to the new digital requirements of the market and offer your customers the products they need in just a few clicks. Build a future-proof business model through self-service digital experiences that help reduce your costs and optimize your sales strategy.
Commerce Cloud for B2C
A complete toolkit for quick sales
Reduce abandoned carts
Order easily, pay quickly
Go mobile and go everywhere
Combine online commerce with in-store commerce
From products to prices and catalogues
Launch campaigns faster with more consistent experiences
Make the most of Digital 360
Increase page rank and improve customer searches
Commerce Cloud for B2B
Digital Commerce for more sales
Keep customers loyal
360-degree Omni channel experience
Save time, sell more
Powerful tools for complex situations
Connect B2B customer experiences
Order Management - Automated, scaled, improved
Create automated workflows to confirm orders and issue invoices based on internal processes. Build stocks based on supply chain workflows and the needs of your stores. Access real-time information on available stocks, costs, or other valuable data about your business. Provide your employees with the tools they need to supply quickly and easily, depending on the needs of each location or store. At the same time, allow your customers to choose the location from which they want to pick up the order, whether it's home delivery, showroom pickup, stores, or warehouses.Request a DEMO
Customers appreciate when they have the power to decide how the order is delivered or how their preferred products can be paid. Customers also prefer to have full control when it comes to customer service or product return. Streamline return or service processes, refunds, or other exchanges through order actions that customers can make at any time. Give them access to up-to-date information about their orders using self-service tools for tracking or modifying orders.Request a DEMO
#1 CRM in the world for eCommerce, Sales, Marketing or Service
Benefit from the capabilities of all Salesforce products and access unified and correlated customer information from marketing, service, sales, or eCommerce. Create automated workflows across all departments and streamline the work of all your teams. Build a 360-degree image of each client and visualize each interaction he or she has had with greater transparency.Request a DEMO
and CEO of Bulstrad Life part of Vienna Insurance Group
It was super important for us to find a partner that is not only good in the technical things but also understand the business and sales processes